GoldenGenie Cookies Policy

At GoldenGenie, we use cookies and similar technologies to make our website work properly, to remember your preferences, and to improve your overall experience. This Cookies Policy explains what cookies are, how we at Golden Genie use them, and what choices you have regarding their use. By continuing to browse our site, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow our site to recognise your device and remember information about your visit, such as your preferred language, login status, and other settings. Here at GoldenGenie, we rely on cookies to deliver a smooth and personalised gaming experience across desktop, mobile, and our PWA app.

How We Use Cookies

We at Golden Genie use cookies for several purposes connected to the operation and improvement of our platform. Our Golden Genie casino uses this technology to keep your session secure while you browse our slots, live casino games, and promotions pages.

• We use essential cookies to enable core website functions, such as account login and secure navigation between pages.
• We use performance cookies to understand how visitors interact with our Golden Genie platform, helping us identify and fix technical issues.
• We use functionality cookies to remember your settings, such as language preference or currency selection (GBP, BTC, USDT, LTC, ETH, or DOGE).
• We use analytics cookies to measure traffic and engagement across our 3,000+ games and promotional pages.
• We use marketing cookies to show you relevant offers, such as our welcome package or weekly promotions like BOOKS4WIN and BUSTERDAY.

Essential Cookies

These cookies are strictly necessary for our site to function. Without them, you would not be able to log in, complete a deposit, or request a withdrawal. Our GoldenGenie platform cannot operate securely without these cookies, so they cannot be disabled through our cookie settings tool.

Performance and Analytics Cookies

Our GoldenGenie team uses performance cookies to collect anonymous data about how visitors use our site, including which pages are most visited and how long sessions typically last. This information helps us refine our game library, which includes titles from 50+ providers such as NetEnt, Microgaming, Betsoft, and Relax Gaming.

Functionality Cookies

We use functionality cookies to remember choices you make while browsing, such as your preferred payment method among Visa, Mastercard, Skrill, Neteller, or cryptocurrency options. This helps us tailor your experience when you return to GoldenGenie Casino.

Advertising and Marketing Cookies

We at GoldenGenie also use marketing cookies, including those placed by trusted third-party partners, to deliver advertisements relevant to your interests and to measure the effectiveness of our campaigns. These cookies may track your activity across other websites you visit after leaving our platform.

Third-Party Cookies

Some cookies on our site are placed by third-party service providers, including payment processors, analytics companies, and advertising networks. Our Golden Genie casino does not control these third-party cookies directly, and we encourage you to review the privacy policies of these providers for further details on how they handle your data.

Managing Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of our Golden Genie platform, including features such as login, GoldenGenie login sessions, and personalised bonus offers.

• You can adjust cookie settings directly in your browser (Chrome, Firefox, Safari, Edge, etc.).
• You can use our on-site cookie consent banner to accept or decline non-essential cookies.
• You can clear existing cookies from your device at any time to reset stored preferences.

Cookies and the GoldenGenie App

If you access our services through the GoldenGenie app or our mobile-optimised PWA, similar technologies may be used to remember your preferences and maintain your session. We at Golden Genie apply the same standards of transparency and control across all our platforms, whether you play via desktop, mobile browser, or the GoldenGenie casino app.

Why Cookies Matter for Your Experience

Cookies help us recognise returning players, streamline the GoldenGenie login process, and ensure that promotions such as our welcome package of 950% up to £6,000 plus 175 Free Spins are displayed correctly based on your account status. Without cookies, certain features of our Golden Genie casino bonus system and loyalty program, including the Coin Shop and Missions, may not function as intended.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of GoldenGenie after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this policy, please contact our support team at support@goldengeniesupport.bet. Our customer support is available 24/7 via LiveChat and email, and we are happy to assist with any concerns regarding your privacy or data while using our services.